Workloads allows you to associate members of your staff to a certificate. As orders are lodged through the system, Wattle will automatically assign the certificate to the nominated member. This creates a concise and relevant action list for each staff member, allowing them to focus on their part of the order.
As a certificate is actioned it falls off the workload and merges into the original order. You can always override the assigned staff member for an individual order.
Workloads will extend to other services on Wattle, providing an individualised experience.
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